When you contact us or request service, we collect information you give us directly. This includes your name, phone number, email address, service address, and details about your water softener needs.
We also collect some information automatically when you visit our website. This includes your IP address, browser type, pages you view, and the date and time of your visit. We use cookies and similar tools to gather this data.
We use your information to schedule appointments, provide water softener services, and follow up on your requests. We also use it to send you estimates, invoices, and service reminders.
We may use your contact details to respond to your questions and to improve our website and services. We do not sell your personal information to anyone.
Our website uses cookies to remember your preferences and to understand how you use our site. Cookies are small files stored on your device that help us improve your experience.
You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well.
We use third-party analytics tools, like Google Analytics, to help us understand how visitors use our website. These tools collect anonymous data about your browsing behavior.
We may also use third-party services for scheduling, payment processing, and customer communications. These providers have their own privacy policies and may collect information needed to perform their services.
We share your information only with trusted service providers who help us run our business, such as scheduling software and payment processors. They are required to keep your information confidential.
We may disclose your information if required by law or to protect the rights, property, or safety of Queen Creek Water Softener, our customers, or others.
We keep your personal information for as long as needed to provide services and to comply with legal obligations. When we no longer need it, we securely delete or anonymize it.
If you would like us to delete your information, please contact us using the details below.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, electronic, and procedural safeguards.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work hard to keep your data safe.
You have the right to access, correct, or delete the personal information we hold about you. You can also object to or restrict certain processing.
To exercise these rights, please contact us using the contact information below. We will respond within a reasonable timeframe.
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.
If you believe we have inadvertently collected information from a child, please contact us so we can delete it.
We may update this Privacy Policy from time to time. When we do, we will post the new version on our website and update the effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.